Privacy Policy and Terms of Service

Effective Date: July 1, 2025

***Privacy Policy***

At Zinneo, your privacy is important to us. This policy outlines how we collect, use, and protect your information.

What We Collect: 

• Name, email address, Telegram Chat-ID, and U.S. mobile number (submitted via our contact form)
• Optional subscription preferences or strategy interests

How We Use Your Information

• To contact you with payment details and onboarding instructions
• To send email / Telegram alerts and market analysis  
• To provide support and respond to inquiries

Email & Telegram Communication

By submitting your phone number, email address and Telegram Chat-ID, you consent to receive automated messages related to your subscription. 

Data Sharing

We do not sell, rent, or share your personal information with third parties. Your data is used solely to deliver services you have requested.

Data Security

We implement reasonable safeguards to protect your information, but no system is 100% secure.

***Terms of Service***

By using Zinneo's services, you agree to the following terms:

Service Description

Zinneo provides subscription-based trading alerts and market commentary delivered via SMS and/or email. These alerts are based on quantitative models and are for informational purposes only.

No Financial Advice

Zinneo does not provide investment advice, recommendations, or financial services. Subscribers are solely responsible for their trading decisions. Past performance does not guarantee future results.

Subscription & Billing

Subscribers agree to the posted monthly fees per strategy. Payments are collected through a third-party provider (e.g., PayPal). Subscriptions can be canceled at any time before the next billing cycle.

Refund Policy

Due to the digital nature of our service, no refunds are offered once access has been granted for a billing cycle.

Communication Terms

By subscribing, you authorize us to send alerts via email/Telegram. You may opt-out at any time.

Limitation of Liability

Zinneo and its representatives are not liable for any trading losses, data errors, delivery failures, or missed opportunities. Use of our service is at your own risk.

Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Contact

For privacy- or terms of service-related questions, contact us using the Contact form.